CAROL R. HARKINS
EMAIL: charkins@voicenet.com

Summary: Experienced Webmaster/Developer with background in programming and software support at Fortune 500 corporations in the communications, manufacturing and chemical industries. Enthusiastic self-starter, analytical and creative, with emphasis on system usability. Demonstrated ability to collaborate with users to quickly and efficiently develop applications that contribute to business objectives.
 
Technologies:
LANGUAGES: HTML, JavaScript, ColdFusion, FORTRAN, SQL
DATABASES: MS Access, SQL Server
DESIGN: Adobe Photoshop, Macromedia Studio, Dreamweaver, HTML Transit
NETWORKS: Internet/Intranet, Windows NT/2000, IIS
OPERATING SYSTEMS: Windows XP, 2000, NT, 9x; DOS
 
Portfolio:
www.CyberGnarus.com/portfolio-wp/
 
Experience:
CYBERGNARUS LLC1996 - present
Owner/Developer, www.CyberGnarus.com
Design and create websites for small business and professional clients. Emphasis is on usability within client's stated business objectives.
 
VERIZON COMMUNICATIONS INC.1995 - 2003
Webmaster/Developer, Intranet, Legal Department
Managed and administered Microsoft IIS based web server. Assisted in founding Intranet web site. Analyzed, designed, developed, launched and maintained ColdFusion database applications.
  • Produced in-house web applications at significant cost savings over outsourcing
  • Collaborated with intra- and inter-departmental clients to provide web applications
  • Trained department members in use of Intranet/Internet
  • Provided usability feedback to outside consultants, resulting in new version of their product
 
SIEMENS CORPORATION1980 - 1982
Software Specialist, Analytical X-ray Department, U.S. Division
Modified and supported the software used to control Siemens' x-ray machines. Developed and supported software to report results. Evaluated customer needs and revised the user interface.
  • Added error-protection routines to the control software
  • Provided customer training, documentation, and assistance in trouble-shooting
 
E.I. duPONT de NEMOURS & COMPANY1977 - 1980
Programmer/Analyst, Quality Control, Instrument Products Division
Designed and wrote FORTRAN programs. Performed project planning, estimation and supervision. Acted as user group liaison. Performed feasibility study on data collection, analysis and data storage for additional projects.
  • Led $200,000 project involving real-time data acquisition from production lines
  • Developed 120-page user's Operating Manual
 
Education: MS, Information Systems, DREXEL UNIVERSITY, 1996
BA, Mathematics, UNIVERSITY OF DELAWARE
 
Certifications: Webmaster Certificate, UNIVERSITY OF DELAWARE, 2000
Microsoft Certified Professional - 9x, 1997